From haveri to handled.
Incident management for teams that build real things. Structured, chat-native, and designed to make your operation smarter with every incident.
# inc-2847-line2
SEV-2The fix your team figured out at 3 AM shouldn't disappear into a group chat.
Every manufacturing team knows the cycle. Something breaks, the group chat explodes, someone fixes it, nobody writes it down, and two months later it happens again.
Today: chaos as protocol
With Haveri: structure without friction
Everything your team needs. Nothing they won't use.
Haveri lives in the chat tools your team already uses. No new app to install, no workflow to learn.
One-command incidents
Declare, triage, and resolve incidents without leaving Teams. The bot handles channel creation, notifications, and structured data capture.
Automatic timeline
Every message, status change, and escalation is captured as a timestamped event. Your audit trail builds itself.
Configurable escalation
Define who gets notified based on severity, area, and time of day. Replace the panic call tree with intelligent routing.
Incident memory
When a new incident is declared, Haveri surfaces similar past incidents and what resolved them. Your team's experience compounds.
Coming soonSOP guidance
Upload your procedures. Haveri retrieves relevant steps during an incident — the right information at the right moment.
Coming soonTrend detection
Spot patterns across incidents: recurring equipment, common root causes, areas that need attention. Move from reactive to proactive.
Coming soonEvery incident makes your team smarter
Haveri captures the full context of every incident — not just what happened, but who was involved, what was tried, and what finally worked. Over time, this becomes your most valuable operational asset.
The knowledge that used to live in one senior operator's head now lives in the system — searchable, referenceable, always available.
INC-2847 · Line 2 pressure drop
SEV-2 · RESOLVEDFrom haveri to hardly ever
Haveri isn't just about managing incidents better. It's about building the organizational muscle to have fewer of them.
Ready to handle your next haveri?
We're onboarding a small number of teams for early access. If your team manages incidents through group chats and phone calls, we'd love to talk.
No spam. We'll reach out to schedule a 15-minute intro call.